Back to careers
Job description

Chief Revenue Officer, CRO

About OpsNerve

OpsNerve is an early-stage startup building AI-powered operations intelligence for DevOps, SRE, platform, and engineering teams. We help teams cut through alert noise, pinpoint root cause, and prevent repeat incidents by connecting telemetry, service topology, tickets, deployments, and operational context.

The Role

We are hiring a Chief Revenue Officer to lead revenue generation from the ground up. This is not a corporate CRO role with a large team already in place.

The right person will be both strategic and execution-oriented: someone who can define the go-to-market plan, personally close early customers, build partnerships, create sales processes, and eventually hire and lead a revenue team.

This role is commission-based in the beginning, making it best suited for someone entrepreneurial who believes in the upside of joining early and directly tying compensation to results.

Key Responsibilities

  • Build and execute the company's go-to-market and revenue strategy.
  • Identify, qualify, and close early customers, partners, and strategic accounts.
  • Develop sales messaging, pitch materials, pricing feedback, and customer objection handling.
  • Create a repeatable sales process, CRM discipline, pipeline stages, and reporting cadence.
  • Work directly with the founder/CEO on revenue targets, customer segmentation, and market positioning.
  • Establish partnerships, channel opportunities, referral relationships, and enterprise leads where applicable.
  • Provide market feedback to improve product, pricing, packaging, and customer experience.
  • Lead Quarterly Business Reviews with customers and drive strategic initiatives to close performance or process gaps through collaboration with cross-functional teams.
  • Maintain a deep understanding of the competitive landscape and proactively partner with Product and C-suite leadership to influence roadmap decisions and drive market-differentiating strategies.
  • Recruit and lead future sales, business development, customer success, or marketing team members as the company grows.

Ideal Candidate

  • Proven experience in sales leadership, business development, revenue growth, or go-to-market strategy.
  • Has closed deals personally, not just managed teams.
  • Comfortable working in an early-stage startup with limited structure and high ambiguity.
  • Strong network with DevOps, SRE, platform engineering, IT operations, or enterprise software buyers preferred.
  • Able to create pipeline from scratch and convert prospects into paying customers.
  • Strategic enough to design the revenue model, but hands-on enough to make calls, send outreach, run demos, negotiate, and close.
  • Entrepreneurial mindset with high ownership, persistence, and comfort with commission-based upside.
  • Experience selling B2B SaaS, AI products, observability, DevOps, ITSM, or infrastructure software is a plus.

Compensation Structure

This role is commission-based at the start. Final compensation structure will be discussed transparently with qualified candidates and documented in writing.

  • Commission on closed revenue.
  • Performance bonuses tied to revenue milestones.
  • Potential equity or advisor equity, depending on commitment level and experience.
  • Transition to base salary plus commission once agreed revenue, funding, or growth milestones are reached.

Success in the First 90 Days

  • Define the initial revenue strategy and target customer profile.
  • Build an active qualified pipeline.
  • Begin founder-led or CRO-led outreach campaigns.
  • Close first customers, pilots, partnerships, or signed LOIs.
  • Establish CRM tracking and weekly revenue reporting.
  • Recommend pricing, packaging, and sales process improvements based on market feedback.

Why Join Us

This is an opportunity to join a startup early, shape the revenue function from day one, and participate directly in the upside you help create. You will work closely with the founder and have significant influence over strategy, customers, partnerships, and future team building.